Ransomware remains the most prominent malware threat. In 2019, 85% of MSPs report ransomware as the most common malware threat to SMBs.

• In the first half of 2019 alone, 56% of MSPs report attacks against clients. 15% of MSPs report multiple ransomware attacks in a single day.

• On average, 1 in 5 SMBs report that they’ve fallen victim to a ransomware attack. SMBs who don’t outsource their IT services are more at risk.

• When it comes to the ransomware threat, there is a disconnect between MSPs and SMBs. 89% of MSPs are “very concerned” about the ransomware threat and 28% report their SMB clients feel the same.

• MSPs rank phishing emails as the leading cause of successful attacks. Lack of cybersecurity training, weak passwords, and poor user practices are among the other top causes.

• The aftermath of a ransomware attack can be a nightmare for any business. Nearly half of MSPs report victimized clients experienced business-threatening downtime.

• The average ransom requested by hackers is increasing. MSPs report the average requested ransom for SMBs is ~$5,900, up 37%, year-over-year.

• Downtime costs are up by 200% year-over-year, and the cost of downtime is 23X greater than the average ransom requested in 2019.

• 92% of MSPs report that clients with BCDR solutions in place are less likely to experience significant downtime during a ransomware attack. 4 in 5 MSPs report that victimized clients with BCDR in place recovered from the attack in 24 hours, or less.

• SMBs aren’t the only businesses being targeted by hackers. 4 in 5 MSPs agree that their own businesses are being increasingly targeted by ransomware attacks.

Ransomware Infographic