Find Out Who Actually Owns Your Domain

Somebody registered your domain and pointed the email at it, and often that person left the company years ago. Nobody has signed in since. It works fine until the day something has to change, and then nobody can get in.

What we usually find when we look

The domain is registered to one person's personal email address, at a company they no longer work for.
The registration, the DNS, the mailboxes and the website are spread across different providers, and no single list says which.
The renewal is on a card that expired, and the warning notice goes to a mailbox nobody reads.
Moving email to Microsoft 365 needs control of the domain, which is usually the moment all of this gets discovered.

Four things you can check yourself this afternoon

1. Who is the registrant?	Look your domain up on any public whois service. If the contact is a person rather than the company, that is the first thing to put right.
2. When does it renew?	The same lookup gives you the expiry date. Put it in a calendar that belongs to the business rather than to a person.
3. Who can change the DNS?	Ask whoever hosts your website whether they hold the DNS as well. The answer is very often "I assumed you did".
4. Where does the mail actually go?	If nobody can say which provider runs your email without going to look, that's the same problem again.

How this goes

1. We find out who holds what

We write down where the registrar account, the DNS, the mail and the website each live. They're often four separate accounts.

2. The business gets control back

The domain moves into an account the company owns and pays for, with more than one person able to sign in. After that, moving mail or rebuilding a website is a scheduled job.

Sign My Guestbook

Tell us your domain and whatever you know about it. We'll look up what's public and tell you what we find, whether or not you hire us.

Or telephone 440.210.1362, where a person answers.

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