IT That's Refreshingly Human
Managed IT services and cybersecurity for small and mid-sized businesses in Northeast Ohio. The people who maintain your systems are the same people who pick up when you call.
- Fewer interruptions
- One partner, one bill
- The same people every time
- Straight answers
20+Years
Serving Northeast Ohio
2Offices
Lake and Summit counties
1True partner
One bill, one number to call
What we do
Managed IT and cybersecurity services
Every service below comes from the same Tech Dynamix team and sits on one agreement. Small and mid-sized businesses get one company to call for managed IT support, cybersecurity and everything in between. If you already have an IT person, co-managed IT puts our team behind them.
Managed IT Services
Your staff get help from people who already know your systems, and technology stops being the reason work stops.
Learn more about Managed IT ServicesCo-Managed IT Services
A team behind the IT person you already have, so a vacation or a specialist project doesn't leave the business exposed.
Learn more about Co-Managed IT ServicesCybersecurity Services
Layered protection monitored around the clock, with a team that acts on what it finds.
Learn more about Cybersecurity ServicesBackup & Business Continuity
Backups we test by restoring from them, so the first real test isn't the day you need them.
Learn more about Backup & Business ContinuityCloud & Microsoft 365
Microsoft 365 and cloud systems your staff can reach from anywhere, with the tenant configured correctly and backed up.
Learn more about Cloud & Microsoft 365Networking & Infrastructure
Business networks with current documentation and monitoring, built for the work you do on them.
Learn more about Networking & InfrastructureVoIP & Business Connectivity
Business phones and internet from one provider, working the same way whether your staff are in the office or at home.
Learn more about VoIP & Business ConnectivityCMMC & HIPAA Compliance
CMMC and HIPAA readiness with evidence you can hand an auditor, and a plain assessment of where you stand before anyone asks.
Learn more about CMMC & HIPAA ComplianceSecurity Cameras & Access Control
Security cameras and door access control managed alongside the rest of your IT, so you can see what happened and control who gets in.
Learn more about Security Cameras & Access ControlWireless Network Deployments
Wi-Fi designed for your building and your equipment, then confirmed with a site survey after installation.
Learn more about Wireless Network DeploymentsStructured Cabling & Low-Voltage
Structured cabling and server racks installed to standard and labeled, so the wiring never becomes the thing you're troubleshooting.
Learn more about Structured Cabling & Low-VoltageIT Consulting & Advisory
An honest assessment of what you run and what it costs you, plus a plan for what to fix first.
Learn more about IT Consulting & AdvisorySwitching providers
Why businesses choose Tech Dynamix
Most companies come to us from one of two places: a small shop that was great until it got busy, or a national provider that got bought and stopped answering the way it used to. We've run Tech Dynamix as a managed services provider since 2010, and we set it up to avoid both of those problems. Switching from your current MSP starts with a written assessment, and nobody has to give notice while we do it.
The same technicians on your account
The technicians who set up your systems are the ones who support them, so nobody is reading your account for the first time during an outage.
A deliberately limited client roster
We only take on as many clients as we can support well. That's why the person who answers already knows your server room, and why we'll tell you when we aren't the right fit.
Documented systems
Every change we make is written down with the reason behind it and anything it depends on. Your business shouldn't rely on one person's memory, including ours.
Recommendations in plain English
You'll get our advice and the reasoning behind it, written so you can repeat it to your leadership team without translating it first.
The Why Choose Tech Dynamix page compares us side by side with a small IT shop and a national provider. Our history and values go back to 2006, when Jay Baruffa co-founded the company.
Our clients
Industries we serve
A manufacturer facing CMMC requirements needs different IT support than a dental practice handling HIPAA compliance. We work with both, and with the other industries below.
Manufacturing
Keep your production floor connected and your systems protected, so the shop stays efficient and the data stays secure.
Learn more about IT for ManufacturingHealthcare
HIPAA-ready systems and dependable support for dental, chiropractic, optometry, and other small practices.
Learn more about IT for HealthcareFinance & Insurance
Secure systems and compliance support for investment advisors, insurance agencies, and wealth management practices.
Learn more about IT for Finance & InsuranceLaw Firms
Practical security and reliable systems for solo practitioners and small firms, where the duty of confidentiality is the same as anywhere.
Learn more about IT for Law FirmsConstruction
Keep your systems and devices running from the office to the field, across job sites and mobile crews.
Learn more about IT for ConstructionTransportation & Logistics
Keep dispatch, tracking, and the yard connected, including the sites and vehicles nowhere near your office.
Learn more about IT for Transportation & LogisticsProfessional Services
The IT foundation that keeps accounting, engineering, consulting, and architecture firms billing, and their clients' information confidential.
Learn more about IT for Professional ServicesNonprofits
Every dollar spent on technology is a dollar not spent on the mission. We help you spend deliberately, at pricing that fits a lean staff.
Learn more about IT for NonprofitsOther industries
We also work with businesses outside the industries listed here, in Northeast Ohio and beyond. Tell us what your company does and what isn't working, and we'll tell you whether we're a good fit.
Where we work
IT support in Northeast Ohio and beyond
Most of our clients are in Northeast Ohio, and so are our staff and our offices in Lake County and Summit County. When something needs a person on site, the technician who shows up lives nearby and has worked on your account before.
The rest are elsewhere in Ohio, including Columbus and Cincinnati, and a few are as far away as California. Most IT support happens remotely, so the same team looks after a client down the road from our office and one across the country.
From the blog
Recent IT and cybersecurity articles
Company News
Tech Dynamix Named a Top 5 Emerging Business in the 2026 Fast Track 50
Tech Dynamix has been named one of the top 5 Emerging Businesses in the 2026 Lake-Geauga Fast Track 50. The company will be recognized at the awards banquet on November 5, 2026.
Read moreGuides & Checklists
Q4 IT Planning Checklist for Small Business Owners
Q4 is the best quarter to plan your technology and the one where it usually gets skipped. Here's the checklist I'd work through before the busy season. None of it requires you to be technical.
Read moreHow-tos
How to Perform a Healthcare Security Risk Assessment
A healthcare security risk assessment is a documented review of where patient data lives and what could put it at risk. Here is how we run one with practices, step by step, from scope through a remediation plan, with a HIPAA checklist you can keep using each year.
Read moreCommon questions about managed IT
What does a managed service provider actually do?
Short answer: we take ownership of your technology so your staff don't have to. That covers the service desk your people call, the cybersecurity monitoring on your systems, the updates and backups running in the background, and the planning conversation about next year. You get one company accountable for all of it and one number to call, 440.210.1362.
How big does a company need to be to work with you?
Most of our clients have between 9 and 99 employees. Below that, a business rarely needs everything a full managed IT agreement includes. Above that, there's usually an in-house IT person or team, and we support them through co-managed IT. If you're near either edge, tell us your headcount and we'll give you a straight answer on fit.
Do we have to move everything at once?
No. Most engagements start with the problem that costs you the most time, and the rest follows on a schedule you agree to. We document your current systems before we change any of them, so both of us know what each one does before anything moves. Our post on what a methodical IT onboarding looks like walks through the process.
What makes you different from a national provider?
We keep our client roster deliberately limited, so the same people learn your business and nobody picks up your ticket cold. Decisions about your account are made by people you can meet at our Lake County or Summit County office. Your service won't change because a firm two states away reorganized.