Who are we?

We are full-time, highly skilled, and certified IT professionals. We deliver high-quality IT consulting services to small and mid-size businesses across Northeast Ohio. Our clientele includes leaders in manufacturing, healthcare, and professional services. We partner with non-profit and government organizations, as well as Fortune 500 companies.

What do we do?

Our main goal is always to provide the best services possible in the IT industry. Our partners agree that our service is unparalleled while maintaining the most affordable solutions. Our team of highly trained engineers deliver unmatched IT solutions while providing superior customer support. Proactive, real-time monitoring allows us to provide immediate response to customer issues both remotely and on-site.

Why us?

With over 20 years of experience solving thousands of customers issues and projects, Tech Dynamix has seen it all. Network security, disaster recovery, technology recommendations, communications and carrier services, and video conferencing and phone systems, are just a sample of our wide range of expertise.

Know someone who needs a better IT support partner?

Introduce us and when they become a client, we’ll treat you to a $100 Amazon gift card!

What makes us different?

Rapid Support

Submit a ticket, send an email, or give us a call and your issue will be resolved quickly by one of our experts.

Proactive Maintenance

We automate server and computer maintenance tasks to provide continuity to your devices, while increasing their useful life.

24/7 Monitoring

Tech Dynamix constantly audits your system and provides a quick response to all types of incidents.

Disaster Recovery

We provide and manage a complete backup and disaster recovery solution (with multiple levels of redundancy) so you never lose an important file again.

System Security

We manage your anti-virus, anti-spam, firewalls, and Wi-Fi to maintain security without being noticeable.

Asset Management

We maintain current documentation of your network, as well as inventory your systems, licenses, and software vendors.

We take care of your IT so you can take care of your business.customers.employees.family.

Our Process

Tech Dynamix offers a remote, managed IT service for small and medium-sized businesses. You will receive your own dedicated IT manager, high-quality assistance from our help desk, and access to a team of experts. All of this comes at a fraction of the cost of hiring on your own.

Assess

We begin by taking an in-depth look at your network and provide you with a clear service proposal based on your needs.

Optimize

We thoroughly clean and document your computer network so that we can manage and support it efficiently.

Manage

We install our remote support software and take responsibility for managing your computer infrastructure.

Latest news

Want to upgrade your company's #security measures? With our security solutions from Microsoft 365 Business, you can provide your company with the latest security technology to ensure that your sensitive data is always protected. Why wait? Upgrade your security measures with Tech Dynamix and Microsoft.
For @iSalon, making the move to #Microsoft365Business was a no-brainer. In fact, the IT department at @iSalon identified the superior data-loss prevention tools from Microsoft 365 as a game-changer for the company. In addition to protecting customer #data and simplifying IT management, @iSalon has already seen a positive impact on its bottom line since adopting Microsoft 365 Business. Our team at Tech Dynamix can help you increase security measures and grow your business. Contact us to learn more.
Did you know that technology is helping to protect and save our oceans? With #cloud security and communication tools, @JacksDiveLocker has exponentially increased their outreach and education efforts to keep our oceans healthy and thriving. Want to see how the latest #security tools can help grow your business? Contact our team at Tech Dynamix to get started today!

Our Work in Numbers

Our work speaks for itself.

Customer Satisfaction
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Resolution Within SLA
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Tickets Resolution Under 15 Minutes
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Client Testimonials

Don’t take our word for it – here’s what our clients say:

I can always expect to receive prompt, courteous, knowledgeable, and professional service from Tech Dynamix. They can walk even the most novice user through the never-ending, ever-changing world of technology. I highly recommend their services.

Controller

Construction Equipment Manufacturer

We hired Tech Dynamix back in December, did a full Network upgrade. It has been a pleasure to work with Jay. We get answers quickly and I feel like we have quick and helpful support.

Executive Director

Industry Development Board

Tech Dynamix is awesome. Since we have contracted Tech to take care of our computers, we pretty much just put the key in and turn so to speak and things run smooth. These guys understand that I do not know how all this computer stuff works I just know I need it and they know how to keep them running. Thanks!

President

Machine Shop

Tech Dynamix is the best around. They are a big reason we are able to grow our business. Their customer service is out of this world. They are extremely responsive and typically resolves our issues within hours of calling. I would recommend Tech Dynamix to businesses (both small & large) for all their computer needs. They help us with installs, repairs, and converting/transferring files. Give them a call next time you have a computer problem, you will not regret it.

Financial Advisor

Financial Planning Firm

Tech Dynamix is the company we call for all our computer needs and have done so for more than 10 years. From updating our whole in office network to servicing our needs with anything from a glitch to a major “infestation,” they get the job done right! The service we receive is excellent. They are so knowledgeable about technology and their solutions always work.

Director of Finance

Local Non-profit

Our Partners

Contact us