Who are we?

We are full-time, highly skilled, and certified IT professionals. We deliver high-quality IT consulting services to small and mid-size businesses across Northeast Ohio. Our clientele includes leaders in manufacturing, healthcare, and professional services. We partner with non-profit and government organizations, as well as Fortune 500 companies.

What do we do?

Our main goal is always to provide the best services possible in the IT industry. Our partners agree that our service is unparalleled while maintaining the most affordable solutions. Our team of highly trained engineers deliver unmatched IT solutions while providing superior customer support. Proactive, real-time monitoring allows us to provide immediate response to customer issues both remotely and on-site.

Why us?

With over 20 years of experience solving thousands of customers issues and projects, Tech Dynamix has seen it all. Network security, disaster recovery, technology recommendations, communications and carrier services, and video conferencing and phone systems, are just a sample of our wide range of expertise.

Know someone who needs a better IT support partner?

Introduce us and when they become a client, we’ll treat you to a $100 Amazon gift card!

What makes us different?

Rapid Support

Submit a ticket, send an email, or give us a call and your issue will be resolved quickly by one of our experts.

Proactive Maintenance

We automate server and computer maintenance tasks to provide continuity to your devices, while increasing their useful life.

24/7 Monitoring

Tech Dynamix constantly audits your system and provides a quick response to all types of incidents.

Disaster Recovery

We provide and manage a complete backup and disaster recovery solution (with multiple levels of redundancy) so you never lose an important file again.

System Security

We manage your anti-virus, anti-spam, firewalls, and Wi-Fi to maintain security without being noticeable.

Asset Management

We maintain current documentation of your network, as well as inventory your systems, licenses, and software vendors.

We take care of your IT so you can take care of your business.customers.employees.family.

Our Process

Tech Dynamix offers a remote, managed IT service for small and medium-sized businesses. You will receive your own dedicated IT manager, high-quality assistance from our help desk, and access to a team of experts. All of this comes at a fraction of the cost of hiring on your own.

Assess

We begin by taking an in-depth look at your network and provide you with a clear service proposal based on your needs.

Optimize

We thoroughly clean and document your computer network so that we can manage and support it efficiently.

Manage

We install our remote support software and take responsibility for managing your computer infrastructure.

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Client Testimonials

Don’t take our word for it – here’s what our clients say:

  • review rating 5  I can always expect to receive prompt, courteous, knowledgeable, and professional service from Tech Dynamix. They can walk even the most novice user through the never-ending, ever-changing world of technology. I highly recommend their services.

    thumb Christopher Baruffa
    2/25/2020
  • review rating 5  We hired Tech Dynamix back in December, did a full Network upgrade. It has been a pleasure to work with Jay. We get answers quickly and I feel like we have quick and helpful support.

    thumb Aaron Hall
    2/25/2020
  • review rating 5  Tech Dynamix is awesome. Since we have contracted Tech to take care of our computers, we pretty much just put the key in and turn so to speak and things run smooth. These guys understand that I do not know how all this computer stuff works I just know I need it and they know how to keep them running. Thanks

    thumb cc bass
    11/11/2019
  • review rating 5  Tech Dynamix is the best around. They are a big reason we are able to grow our business. Their customer service is out of this world. Jerry is extremely responsive and typically resolves our issues within hours of calling. I would recommend Tech Dynamix to individuals and businesses (both small &large) for all their computer needs. They help us with installs, repairs, and converting/transferring files. Jerry does it all! Give them a call next time you have a computer problem, you will not regret it.

    thumb Zappitelli Financial Services
    12/04/2018
  • review rating 5  I've always been so happy with the help I've received from Tech Dynamix. Anytime I have a problem, I contact them and the problem gets taken care of right away. Jay is wonderful!

    thumb Cathryn Valerius
    11/15/2019

Latest news

Watch this video and learn how @wildandwolf harnessed the power of #MSDyn365 to run their business using as few solutions as possible, yet attaining the most room to grow: #Microsoft #Technology #IT #BusinessAutomation #cloud #ERP
At Axon, police body cams create 2.25 petabytes of new data every month. That's a lot of data. That's why Axon updated its IT infrastructure with Azure to harness the flexibility of open source to maximize functionality and scalability while keeping costs low. At Tech Dynamix, we have years of experience helping businesses like yours implement new IT solutions. Contact us today to set up a consultation.
Want to unite teams and secure your devices? Get Modern. @ThinkUpConsulting has improved security significantly using Windows and Teams to implement a device-agnostic solution with Office 365. At the same time, Think Up customers get peace of mind knowing they get advanced security and automatic updates with Windows and Office. At Tech Dynamix, we can help you implement a device-agnostic solution with Windows 10 and Office 365. Contact us today!

Our Partners

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