Industries we serve

IT Services for Healthcare

A six-person practice carries the same HIPAA duty as a hospital system, and often runs imaging hardware whose software vendor stopped supporting anything newer years ago.

IT Challenges for Dental and Medical Practices

The schedule runs the practice

When the appointment book is down, the day doesn't pause. It turns into phone calls to patients who are already in the car, so recovery is measured against the next appointment.

Imaging hardware outlives its computer

Sensors and panoramic units are expensive and last for years, and the workstation driving one often runs an operating system the vendor won't certify anything newer than. That machine is a real risk, and replacing a working imaging unit is rarely the right fix.

HIPAA applies at every practice size

The rule is built around a risk analysis you perform and safeguards you can justify. That documentation is what gets requested after an incident, and it can't be assembled afterward. Our guide explains how to perform a healthcare security risk assessment step by step.

The front desk shares everything

At a busy front desk, several people share one login on a workstation that stays signed in all day, with a card reader next to it. That's how the front desk works, so the setup has to be designed around it.

IT Support and HIPAA Compliance for Medical Practices

We isolate imaging workstations that can't be upgraded. If a machine has to run an old operating system to keep a sensor working, it goes on its own segment of the network and gets monitored. That's a workable answer to a constraint you didn't choose.

We make the schedule and patient records recoverable on a timescale that fits a practice day, and we prove it by restoring from backup. Backup monitoring and testing keeps that proof current.

We perform the risk analysis and keep the documentation current, because HIPAA has no certificate to hang on the wall. What you have instead is a written record of the analysis and the safeguards that came out of it. Our HIPAA compliance work and security risk assessments keep that record maintained.

We design the front desk around how it's used. Sign-in is quick enough that nobody needs to share a login, and screens lock without losing anyone's work. Card payments stay on their own part of the network, away from patient records.

Common questions

Will you sign a business associate agreement?

Yes. Any provider with access to systems that hold patient information should sign one, and we do. If a provider hesitates at that question, it's useful to learn that early.

Our imaging software only runs on an old version of Windows. What do we do?

In most cases you keep it, and we make it safe to keep. The machine goes on its own part of the network so it can't be reached from a compromised email account or a front desk workstation, and it gets monitored. Replacing a working panoramic unit over a software version ignores what the equipment costs.

Are we too small for HIPAA to be a real concern?

No. Enforcement action against practices of exactly this size is routine, and the usual trigger is a lost laptop or a ransomware incident. The obligations are the same at any size. What changes is that nobody in-house has the job of meeting them, and that's the gap managed IT services fill.

Do you work with our practice management vendor?

Yes, whichever one you run. Coordinating with the software vendor is routine for us, including working out whether a slow screen is their problem or the network's.

Where we usually start

IT Services for Healthcare

IT Challenges for Dental and Medical Practices

The schedule runs the practice

Imaging hardware outlives its computer

HIPAA applies at every practice size

The front desk shares everything

IT Support and HIPAA Compliance for Medical Practices

Common questions

IT and Compliance Services for Healthcare Practices

Managed IT Services

Cybersecurity Services

Backup & Business Continuity

Networking & Infrastructure

CMMC & HIPAA Compliance