Northeast Ohio since 2006
About Tech Dynamix
Tech Dynamix has provided managed IT services and IT support to Northeast Ohio businesses since 2006. We're owner-operated, independent and small enough that you'll work with people who know your name.
Who we are
Managed IT Services in Northeast Ohio
Tech Dynamix was co-founded in 2006 by Jay Baruffa, who has owned the company outright since 2020. We're a managed service provider (MSP) based in Northeast Ohio, providing IT support and cybersecurity for small and mid-sized businesses.
Our work covers managed IT services, co-managed IT for companies with an internal IT person, cybersecurity, backup and business continuity, Microsoft 365 and cloud, networking, CMMC and HIPAA compliance and IT consulting. Most clients work with us under a monthly managed services agreement, and we also take on one-time projects.
We support manufacturers, healthcare practices, law firms, accounting and financial firms and nonprofits. Most are within a short drive of our offices in Lake County and Summit County, and we also support clients elsewhere in Ohio and as far away as California.
We're independent, with no outside investors and no parent company. That keeps decisions about our clients here, and it lets us stay small on purpose. The people who set up your systems are the same people who answer when you call about them, so you never have to explain your network from scratch.
Five values guide how we work: Honest, Understanding, Methodical, Accountable and Neighborly. They're described below, and they're the reason behind our tagline, IT That's Refreshingly Human.
Our story
Company History
Our services have grown with our clients since 2006. The company has been owner-operated the entire time.
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2006
Founded
Jay Baruffa co-founded Tech Dynamix in Northeast Ohio, providing break-fix IT support and small business networking. Clients called when something broke, and we went on site to fix it.
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2010
Managed services
We moved our clients to managed services. Instead of billing by the hour to fix problems, we started charging a monthly fee to prevent them, which changed what we were rewarded for. We've used that model ever since.
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2014
Consulting and infrastructure
Our work expanded beyond day-to-day support into IT consulting and larger infrastructure projects, including network design, server rooms and the planning that comes before both.
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2020
Sole ownership
Jay Baruffa bought out the other owners and became sole owner. Tech Dynamix has been owner-operated by him since.
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2020
Cloud and remote work
When clients needed their staff working from home, we moved them to the cloud and secured the laptops that had left the office. Cloud migration and remote security became a core part of our work.
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2025
Connectivity
We began brokering VoIP phone service and business internet directly, so the phones and the circuit they run on are managed by one company instead of two vendors blaming each other. We also added network redundancy for sites that can't afford downtime, and AI tools in our monitoring that sort through thousands of routine alerts so the important ones reach a technician sooner.
How we work
Our values
Five values guide how we work, and they matter most when something goes wrong.
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Honest
We tell you the truth, including when we've made a mistake. We would rather lose a sale than sell you something you don't need.
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Understanding
We listen before we recommend anything. You know your business better than any outside firm, so every plan starts with how you actually operate.
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Methodical
We document our work and follow the same process every time. If we changed something last Tuesday, it's written down, so the knowledge doesn't leave when one person does.
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Accountable
We take ownership of the outcome. When something goes wrong, you get a straight answer from us instead of being sent to another vendor.
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Neighborly
We're easy to reach and easy to work with. When you call, you'll talk to someone who already knows your business.
Company facts
Frequently Asked Questions
When was Tech Dynamix founded?
Tech Dynamix was co-founded in 2006 by Jay Baruffa. We started with break-fix IT support and moved to managed IT services in 2010.
Who owns Tech Dynamix?
Jay Baruffa, our co-founder and President, has been the sole owner since 2020. The company is owner-operated and independent.
Is Tech Dynamix part of a larger company?
No. We have no parent company and no outside investors, so decisions about service and pricing are made here by the people you work with.
Where are your offices?
We have two offices in Northeast Ohio, one in Lake County and one in Summit County, and we support businesses across the surrounding counties. Both are working offices, so please contact us before you visit.
Keep reading
More about Tech Dynamix
In their words
Where we live
Community Involvement
Our staff live and raise their families in Northeast Ohio, and many of the business owners we support are our neighbors. We see them outside of work, which is one more reason to do the job right.
We support local causes and charitable organizations across the region. Here's what that includes.
How we give back
Food bank donations
We donate to regional food banks to help families who need it.
Meals for local shelters
We provide hot meals and basic support for people experiencing homelessness.
Charitable giving
We give to nonprofits and community groups working to make this region stronger.
Nonprofit clients
We price our work for nonprofit organizations to fit a lean staff, and we make sure they get the vendor discounts they qualify for.
We give back because our staff and our clients both live here. If your organization is a Northeast Ohio nonprofit, book a free 15-minute call to talk about your IT.
Find us
Lake County Office1924 Mentor Avenue
Painesville, OH 44077
440.210.1362 Summit County Office
156 N Main St, Suite #1
Hudson, OH 44236
234.284.2610
Both are working offices, not walk-in counters. If you'd like to visit, please call ahead so someone is there to meet you.