Who You Will Actually Deal With

Personal

Jay is passionate about helping businesses succeed through technology. He built Tech Dynamix on values of trust, authenticity, and long-term relationships. Jay believes IT should empower growth, not create headaches, and works closely with clients to make technology simple and reliable.

Outside of work, Jay enjoys aviation, traveling with his wife Kathryn, and spending time with their daughter. He is also active in local initiatives that support technology education and small business development.

Professional experience

With over 20 years in IT systems support and infrastructure design, Jay brings deep technical expertise and a strategic mindset to every project. Before founding Tech Dynamix, he worked hands-on with complex networks and enterprise systems, gaining experience in cybersecurity, compliance, and ISP solutions.

Today he leads a team that delivers managed IT services, including network redundancy, security audits, and proactive monitoring. Jay's career focus has always been on reducing risk, improving efficiency, and creating scalable IT solutions that help businesses thrive across Northeast Ohio.

Personal

Chris calls Cleveland home, where he enjoys life with his wife Amy and their two cats, Shadow and Oreo. Outside of work, Chris values time with family, exploring local culture, and staying active in the community.

Professional experience

With over 20 years of expertise in finance and operations, Chris strengthens the foundation Tech Dynamix runs on. His focus is on optimizing internal processes, budgeting, and strategic planning to deliver cost-effective, high-quality technology solutions.

Chris's career spans startups and Fortune 500 companies, giving him a unique perspective on scalability and operational efficiency. At Tech Dynamix he aligns financial stewardship with client success, supporting work such as cybersecurity, ISP brokerage, and compliance audits. His analytical approach and commitment to continuous improvement help ensure predictable pricing and real value for businesses across Northeast Ohio.

Personal

Jeff is passionate about helping businesses stay productive and secure through smart technology solutions. Outside of work, Jeff enjoys exploring new tech trends, supporting local community initiatives, and spending time with family in Northeast Ohio.

Professional experience

As a certified IT professional at Tech Dynamix, Jeff specializes in network infrastructure and Microsoft 365 for small and mid-sized businesses. Holding CompTIA A+, Network+, and Microsoft MS-900, Jeff brings proven expertise in hardware troubleshooting, cloud services, and secure connectivity.

His hands-on approach keeps downtime low and performance high across client environments. At Tech Dynamix, Jeff focuses on proactive support by implementing best practices in endpoint security, system optimization, and disaster recovery planning. Whether deploying new systems or resolving complex issues, Jeff delivers solutions that keep organizations productive and protected.

Personal

Connor is passionate about hands-on problem solving and the hardware side of information technology, focusing on the technical challenges others often overlook. An Ohio IT professional, he enjoys diagnosing obscure issues, rebuilding systems, and restoring older machines. Connor balances technical curiosity with discipline, spending time at the gym to offset the sedentary nature of IT support work.

Professional experience

As an IT Service Specialist at Tech Dynamix, Connor delivers dependable managed IT services and technical support to businesses across Northeast Ohio. With over five years of hands-on IT experience and a healthcare background, he brings a detail-oriented, security-focused approach to supporting client environments. He holds an associate degree in Networking Software, graduating cum laude, and is working toward further certifications.

Connor specializes in hardware diagnostics, computer repair, and IT troubleshooting, with experience supporting legacy systems, rebuilding desktops, and deploying secure remote access.