Frequently Asked Questions
Answers to common questions about our IT services, support areas, pricing, and cybersecurity solutions.
What services does Tech Dynamix provide?
Tech Dynamix provides comprehensive managed IT services for small to mid-sized businesses, including network support, cybersecurity, cloud solutions, VoIP and ISP brokerage, compliance audits, business continuity planning, and IT consulting across Northeast Ohio.
Benefits of Co-Managed IT with Tech Dynamix:
- Shared responsibility for IT management
- Access to enterprise-grade tools and security
- Scalable support for projects and day-to-day operations
- Cost-effective way to strengthen your IT strategy
What areas do you serve?
We’re based in Lake County, Ohio, and proudly serve businesses in the greater Cleveland and Akron regions. Our service area includes major cities like Cleveland, Akron, Painesville, Mentor, and Willoughby, and extends across Lake, Geauga, and Cuyahoga counties.
Benefits of Co-Managed IT with Tech Dynamix:
- Shared responsibility for IT management
- Access to enterprise-grade tools and security
- Scalable support for projects and day-to-day operations
- Cost-effective way to strengthen your IT strategy
Do you support businesses outside of Ohio?
Yes! While our core focus is Northeast Ohio, we also support remote clients and multi-location businesses across the United States. If you’re outside our region, contact us to see how we can help.
Benefits of Co-Managed IT with Tech Dynamix:
- Shared responsibility for IT management
- Access to enterprise-grade tools and security
- Scalable support for projects and day-to-day operations
- Cost-effective way to strengthen your IT strategy
Does Tech Dynamix Offer Co-Managed IT Services?
Yes! Tech Dynamix provides flexible Co-Managed IT Services designed to complement your existing IT team. This approach allows your internal staff to maintain control while gaining access to our advanced tools, expertise, and additional resources. It’s the perfect solution for organizations that need extra support without hiring more full-time employees.
Benefits of Co-Managed IT with Tech Dynamix:
- Shared responsibility for IT management
- Access to enterprise-grade tools and security
- Scalable support for projects and day-to-day operations
- Cost-effective way to strengthen your IT strategy
What industries do you specialize in?
We specialize in IT solutions for finance, manufacturing, healthcare, professional services, non-profits and other industries with 10 to 100+ users. Our team understands the unique compliance and operational needs of these sectors.
Benefits of Co-Managed IT with Tech Dynamix:
- Shared responsibility for IT management
- Access to enterprise-grade tools and security
- Scalable support for projects and day-to-day operations
- Cost-effective way to strengthen your IT strategy
How do I get started with Tech Dynamix?
Getting started is easy. Schedule a free consultation or call us at (440) 210-1362. We’ll discuss your goals and recommend the best IT solutions for your business.
What makes Tech Dynamix different from other MSPs?
We combine decades of hands-on experience with a business-first mindset. Our team has been in your shoes, so we focus on responsive support, customized solutions, and long-term partnerships — not cookie-cutter fixes.
Do you offer emergency or after-hours IT support?
Yes. We provide 24/7 emergency IT support for critical issues. Our team is committed to keeping your systems secure and operational when you need us most.
Can you help with cybersecurity and compliance?
Absolutely. We offer cybersecurity services, compliance audits, security awareness training, and data protection solutions to help your business stay secure and meet industry regulations.
How much does managed IT services cost?
Our pricing is customized based on your business size, needs, and the services you require. We offer flexible monthly plans for managed IT support, cybersecurity, and cloud services. Contact us for a free quote tailored to your business.
What is your industry focus?
Yes, through our partners, we broker VoIP phone systems, business internet, and bandwidth aggregation solutions to ensure your team stays connected and productive.
Do you offer on-site IT support?
Yes. While we resolve most issues remotely, we also provide on-site IT support for businesses in Lake, Geauga, and Cuyahoga counties, including the Cleveland and Akron metro areas.