Your data

Microsoft 365 Backup

Microsoft keeps the service running. The data inside it is your responsibility, and that's the most common gap we find.

Once the retention window has passed, Microsoft won't restore a deleted file or an emptied mailbox for you. That window is shorter than most people assume.

We back up your tenant to storage that's independent of it. A problem inside Microsoft 365, including one caused by someone with legitimate access, doesn't reach the copies.

We also test restores, so the first one doesn't happen on the day you need it. Our post the backup you have is not the backup you think you have explains why that step matters.

Microsoft 365 backup is part of our cloud and Microsoft 365 services, alongside Microsoft 365 management. If your business also runs on Salesforce or QuickBooks, cloud-to-cloud backup covers those.

What We Include in Microsoft 365 Backup

  • Exchange Online, SharePoint, OneDrive and Teams data.
  • Storage independent of the tenant being protected.
  • Retention set by how far back your business is likely to need.
  • Restore of a single item or a whole account.
  • Restore testing, so recovery is something we've already done.

In their words

Questions About Microsoft 365 Backup

Does Microsoft not keep everything anyway?

No. There are retention periods, and they're shorter than most people expect. After them the data is gone. Microsoft states this in its own shared responsibility documentation, and most people still assume otherwise.

How far back can we go?

As far as you choose to pay to keep. Most clients settle at around a year. Some industries have a requirement that decides it.

Part of Cloud & Microsoft 365

Microsoft 365 and cloud systems your staff can reach from anywhere, with the tenant configured correctly and backed up.

See Cloud & Microsoft 365

Ready to discuss Microsoft 365 Backup today?

Option 1

Send a message

If you're not sure, leave this blank and we'll work it out from your message.

We only use what you send here to reply to you. Our privacy policy has the details.

If you'd rather talk it through, book a free 15-minute call. Our managed IT FAQ answers the common questions about pricing and contracts.

Option 2

Book a call

Book a call

If you'd rather not use the calendar, call 440.210.1362 and we'll set up a time with you.

Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern

  • More than 20 years of experience
  • Fast Track 50 Emerging Business Finalist, 2026
  • Fast Track 50 Emerging Business Nominee, 2025
  • Top 3 Computer Support, Lake County, 2025
  • CyberCert SMB1001 Bronze
  • MSPAlliance member
  • Lenovo Partner
  • Microsoft Partner
  • Dell Partner
  • IT services since 2006
  • Based in Northeast Ohio
  • Offices in Lake and Summit counties
  • Owner operated and independent
  • CMMC and HIPAA experience