Cybersecurity

Managed Detection and Response

Security tools generate alerts constantly. An alert nobody reads is the same as no alert at all.

We put detection on every endpoint you own and have the output reviewed by people rather than forwarded to you. That is the whole difference between a product and a service, and it is the part small companies are almost always missing.

When something is found, it is investigated and acted on. You hear about what mattered and what was done, not about every piece of noise a sensor produced overnight.

This runs continuously, including at the hours attacks are actually timed for, which is rarely Tuesday at eleven.

What this covers

  • Detection on servers, workstations, and laptops, wherever they are.
  • Investigation by people, with isolation of a compromised machine when needed.
  • Threat hunting across your environment rather than waiting for an alarm.
  • A clear account of what was found and what was done about it.
  • Support during an incident, from people who know your environment.

Common questions

How is this different from antivirus?

Antivirus recognizes things it has seen before and acts on the machine it is installed on. This watches behavior across your whole environment and has a person decide what an unusual pattern means. The two do different jobs, and the second is where most real incidents are caught.

What happens if something is found at 2 a.m.?

It is investigated when it happens rather than in the morning, and a machine can be isolated from the network immediately. You get told what happened and what was done.

Part of Cybersecurity Services

Layered protection that is watched around the clock, so a bad day stays a bad hour.

See Cybersecurity

  • Fast Track 50 Emerging Business Award, 2025
  • Top 3 Computer Support, Lake County, 2025
  • CyberCert SMB1001 Bronze
  • MSPAlliance member
  • Microsoft Partner
  • Dell Partner
  • Lenovo Partner
  • More than 20 years of experience
  • Managed services since 2010
  • Based in Northeast Ohio
  • Offices in Lake and Summit counties
  • Owner operated and independent
  • CMMC and HIPAA experience