Protection

Managed Detection and Response

Security tools generate alerts constantly, and an alert nobody reads protects nobody.

We install detection on every computer you own, servers included, and people review what it reports. Most small companies have security software and nobody watching it, and the watching is the part we add.

When something is found, we investigate and act on it. You hear about what mattered and what we did, without a stream of overnight noise.

Detection runs continuously, including nights and weekends, which is when attacks are often timed. Most incidents we're called to started with an email, so it's paired with email security and security awareness training.

Managed detection and response is the core of our cybersecurity services. It watches for attackers, while monitoring and maintenance watches the health of the same machines.

What We Include in Managed Detection and Response

  • Detection on every computer you own, in the office or on the road.
  • Investigation by people, with a compromised machine isolated when needed.
  • Threat hunting across your environment, without waiting for an alarm.
  • A clear account of what was found and what was done about it.
  • Support during an incident from people who know your environment.

In their words

Questions About Managed Detection and Response

How is this different from antivirus?

Antivirus recognizes threats it has seen before and acts on the machine it's installed on. Managed detection and response watches behavior across your whole environment, and a person decides what an unusual pattern means. The two do different jobs, and most real incidents are caught by the second.

What happens if something is found at 2 a.m.?

It's investigated when it happens, and the affected machine can be isolated from the network at that point. You get an account of what happened and what was done. If systems need to be restored, your disaster recovery plan sets the order.

Part of Cybersecurity Services

Layered protection monitored around the clock, with a team that acts on what it finds.

See Cybersecurity

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  • More than 20 years of experience
  • Fast Track 50 Emerging Business Finalist, 2026
  • Fast Track 50 Emerging Business Nominee, 2025
  • Top 3 Computer Support, Lake County, 2025
  • CyberCert SMB1001 Bronze
  • MSPAlliance member
  • Lenovo Partner
  • Microsoft Partner
  • Dell Partner
  • IT services since 2006
  • Based in Northeast Ohio
  • Offices in Lake and Summit counties
  • Owner operated and independent
  • CMMC and HIPAA experience