Case studies

What the Work Actually Looks Like

Real engagements with real outcomes. Where a client agreed to be named, they are named. Where they did not, the work is described and the company is not.

Case studies

Case studies

A client

The Internet Still Goes Down. Nobody Notices.

A flaky circuit under a cloud point of sale → automatic LTE failover, and over a year of outages nobody has noticed.

LTE Failover for an Auto Repair Shop Whose Register Lives in the Cloud

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An education client

Every Building Had Its Own Phone System

A separate PBX and copper in every building → one cloud system, transfers that work, and roughly half the bill.

One Cloud VoIP System for a Multi-Building School, at Roughly Half the Old Bill

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A finance and insurance client

A Year of Tickets, Solved in the First Meeting

A year-old email problem and a rotating support queue → solved at the first meeting, switched in a day, four years and counting.

A Financial Advisory Practice Switches Providers, and the Email Problem Goes with the Old Arrangement

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A nonprofit client

Twenty Years, One Church

A computer built by hand in 2007 → cloud records, nonprofit Microsoft 365, and a relationship still running twenty years on.

Two Decades of Right-Sized IT for a Congregation, from a Hand-Built Computer to the Cloud

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A manufacturing client

The IT Department Was One Man, and He Was Retiring

Thirty years in one head → a modernized, documented environment, and a retirement that broke nothing.

Co-Managed IT as Succession Planning for a Manufacturer

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A government client

The Firewall That Was Never Plugged In

A firewall in the rack but not in the wall → configured and running, and an insurance answer that is finally true.

What an Onboarding Inventory Found Behind a Local Government's Cyber Insurance Answers

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A manufacturing client

The Backups Were the First Thing Encrypted

Encrypted server, encrypted backups, a paid ransom → running in a weekend, and backups that would answer next time.

Ransomware Recovery for a Manufacturer Whose Backups Died with Its Server

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A construction client

CMMC Compliance, Turned into a Project with an End

An open compliance question → all 110 controls assessed and remediation sequenced.

CMMC Level 2 Readiness for a Northeast Ohio Construction Prime Contractor

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A construction client

Six Vendors, Multiple Invoices, and Nobody in Charge

Six vendors → one partner, lower monthly spend, and a twelve-month roadmap.

Consolidating Six Vendors into a Single IT Partner

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A manufacturing client

One Network, Two Buildings

Two circuits and two networks → one of each, across 400 feet.

How a 400-Foot Point-to-Point Wireless Link Reduced Cost, Downtime, and Complexity

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  • Fast Track 50 Emerging Business Nominee, 2025
  • Top 3 Computer Support, Lake County, 2025
  • CyberCert SMB1001 Bronze
  • MSPAlliance member
  • Lenovo Partner
  • Microsoft Partner
  • Dell Partner
  • More than 20 years of experience
  • Managed services since 2010
  • Based in Northeast Ohio
  • Offices in Lake and Summit counties
  • Owner operated and independent
  • CMMC and HIPAA experience