Guides and writing
Resources
Guides, checklists, case studies and articles on IT and cybersecurity for small and mid-sized businesses. They're free to use whether or not you ever work with us.
What is in here
Proof
Case Studies
Projects we've completed for client businesses, including what we found going in and what changed afterward.
See the workWriting
Blog
IT support and cybersecurity questions we hear from small and mid-sized business owners, answered in plain English.
Read the blogFor fun
The Time Machine
A few pages built to look like the old interfaces we grew up supporting. Each one covers a problem businesses still call us about.
Open the Time MachineIT Guides and Checklists
Available resources
Guide
When to Replace a Server, and What It Costs to Wait
Hardware rarely fails without warning. This guide covers the signs a server is near the end and how to work out what a day of downtime costs your business, so you can replace it on a plan.
Email required
Get itGuide
CMMC Level 2: What to Do First
Certification feels open-ended until somebody draws the boundary. This guide covers the first four steps, which decide what the whole program costs: finding where controlled information lives, narrowing the scope around it, recording where you stand on every control, and sorting the gaps by cost.
Email required
Get itChecklist
Twelve Questions to Ask Before You Sign an IT Contract
Twelve questions to ask a managed IT provider before you sign, with what a good answer sounds like for each. Print it and take it into the meeting.
Free download
Get itAn IT assessment applies questions like these to your own environment and gives you the answers as a document you keep. Our FAQ covers what businesses ask us about pricing, contracts, onboarding and after-hours support.
Talk through your setup with us
A checklist shows you what to look for. Book a free 15-minute call and we'll go over your own setup with you.