Common situations
How We Help
Most businesses don't come to us knowing which service they need. They know their situation, and each situation below has a different first step.
Situations we help with
We Have No Technology Staff
When Nobody Owns Your IT
Outsourced IT for small businesses with no IT staff. Tech Dynamix becomes your IT department, with a service desk your staff contact directly.
See what we'd do firstWe Have an Outside Provider
Switch From Your Current MSP
Switch managed IT providers with a planned handover. We document your environment first, before you give your current provider any notice.
See what we'd do firstWe Have In-House Staff
When Your IT Person Needs Backup
Co-managed IT for businesses with an in-house IT person: after-hours cover, security monitoring, projects and specialist work, alongside your team.
See what we'd do firstIf none of them fit
Describe it in your own words
Plenty of businesses fall between two of these situations or outside all of them. Two common examples are opening a new location, which usually means connecting more than one site, and acquiring a company whose systems don't match yours.
Describe what's happening and we'll work out where to start. Matching a situation to the right first step is part of the job, and Tech Dynamix has done it for Northeast Ohio businesses since 2006. Our IT case studies show how that first step went for other clients.
If you'd prefer to start from what we offer, the managed IT and cybersecurity services page lists everything, and why businesses choose Tech Dynamix explains how we work.