Day-to-day operations
Project Delivery for Internal Teams
The project keeps slipping, and nobody is idle. The day-to-day work always arrives first.
A migration or a security project needs a stretch of uninterrupted attention, and an internal team of one or two never gets that. The project stays urgent, and the support requests keep coming anyway.
We deliver the project alongside your team as part of our co-managed IT services. Your IT person stays in the decisions because they know the business and its applications, and they no longer have to choose between the project plan and a coworker with a broken laptop.
Projects also call for specialist skills that come up once or twice and never again. We bring those, so you don't hire for them or send someone to a course they'll use once. That applies to work like a cloud migration or a network redesign.
One manufacturer's five years of co-managed IT, ending with the retirement of its one-person IT department, is written up in The IT Department Was One Man, and He Was Retiring.
What We Include in Project Delivery for Internal Teams
- Scoping done with your team.
- The migration or hardware refresh delivered on an agreed plan.
- Specialist work your team doesn't do often enough to keep sharp.
- Your internal IT person kept in the decisions throughout.
- Documentation written as the work happens.
In their words
Questions About Project Delivery for Internal Teams
Can our IT person lead it and use you for the work?
Yes, and that's a common arrangement. They hold the plan and the relationships, and we supply the hands and the specialist pieces. The reverse also works. What matters is that one of the two clearly owns it.
Do we have to be on a co-managed agreement?
No. Project work is quoted on its own, and plenty of teams start with a single project and decide afterward whether ongoing help, such as after-hours cover, is worth it.
Part of Co-Managed IT Services
A team behind the IT person you already have, so a vacation or a specialist project doesn't leave the business exposed.