Industries we serve
IT Services for Law Firms
A small firm carries the same duty of confidentiality as a large one, usually without anybody on the payroll whose job is technology.
IT Challenges for Small Law Firms
Nobody here is the IT person
The duty to protect client information doesn't shrink with the practice, but the staffing does. In most firms this size it lands on the office manager or the paralegal who's best with computers, on top of the job they were hired for.
The trust account is the target
Fraudulent disbursement instructions around a closing or a settlement are the loss that happens to firms this size. The money moves once and is rarely recovered, which leaves your client out of pocket.
Filing deadlines don't move
A deadline doesn't move because your systems were down, and a small firm has no second office to work from. That raises the bar for recovery higher than the size of the firm suggests.
Everything depends on one system
Practice management, documents, calendar and billing usually sit on one platform, and often on one server in a room nobody thinks about until the day it's warm and making noise.
IT Support for Law Firms
We start with what would stop you working, which is the practice management platform and the documents and calendar inside it. Those get protected and proven recoverable first through backup and business continuity, and everything else follows.
We put a verification step around money movement, because a call to a number you already had stops the fraud this profession keeps losing to. It's a written procedure, and we help you write it.
We size the protection to your firm. Multi-factor authentication, email security, managed backup and systems kept up to date get you most of the way there, and we'll tell you when something more is warranted.
We deal with your practice management vendor for you, so a problem during a filing week is our phone call to sit through. When nobody in the firm owns IT, fully managed IT services put all of it with us.
Further reading
Evidence-ready compliance for law firms is a checklist for keeping proof that your security controls work. What your cyber insurance application is really asking explains the control behind each question on the form.
In their words
Common questions
We are four attorneys. Are we too small for you?
No, and firms this size are a good part of what we do. Plenty of our clients have fewer than ten people, and the agreement is sized to the practice. A small firm with a trust account and client files is exactly where the basics matter most.
A client sent new wiring instructions by email. What now?
Call them on the number you already had, not the one in the message, and confirm verbally before anything moves. That single habit stops most of these. We'll help you make it a written step in your closing process so it happens on busy days too.
Can you support our practice management software?
Yes, hosted or running on your own server, and we coordinate with the vendor when something breaks. Most firms run software built for legal work, and dealing with that vendor is part of what you hand over to us.
Do we have to move everything to the cloud?
No. Plenty of small firms have good reasons to keep a server, and we support that properly. Where moving helps, we'll explain why in terms of your practice.
Our post on replacing a server or moving to the cloud sets out how we weigh the two.
Where we usually start
Cybersecurity and Managed IT Services for Law Firms
Managed IT Services
Your staff get help from people who already know your systems, and technology stops being the reason work stops.
Learn more about Managed IT ServicesCybersecurity Services
Layered protection monitored around the clock, with a team that acts on what it finds.
Learn more about Cybersecurity ServicesBackup & Business Continuity
Backups we test by restoring from them, so the first real test isn't the day you need them.
Learn more about Backup & Business ContinuityCloud & Microsoft 365
Microsoft 365 and cloud systems your staff can reach from anywhere, with the tenant configured correctly and backed up.
Learn more about Cloud & Microsoft 365Ready to discuss IT for Law Firms today?
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If you'd rather not use the calendar, call 440.210.1362 and we'll set up a time with you.
Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern