Law firms
IT Services for Law Firms
A small firm carries the same duty of confidentiality as a large one, and usually carries it without anybody on the payroll whose job is technology.
What we see in solo practitioners and small law firms
Nobody here is the IT person
The duty to protect client information does not scale down with the size of the practice, but the staffing does. In most firms this size it lands on the office manager, or on whichever paralegal is best with computers, on top of the job they were hired for.
The trust account is the target
Fraudulent disbursement instructions around a closing or a settlement are the loss that actually happens to firms this size. The money moves once, recovery is rarely possible, and the client is the one who is out of pocket.
Filing deadlines do not move
A deadline is not negotiable because your systems were down, and a small firm has no second office to work from while somebody sorts it out. That changes what recovery has to look like more than the size of the firm suggests.
Everything depends on one system
Practice management, documents, calendar, and billing are usually one platform, and often one server in a room nobody thinks about until the day it is warm and making a noise.
How we approach it
We start with what would actually stop you working: the practice management platform, the documents, and the calendar. Those get protected and provably recoverable first, and everything else follows behind them.
We put a verification step around money movement, because a call to a number you already had stops the fraud this profession keeps losing to. It is a written procedure rather than a product, and we help you write it.
We size the protection to a firm your size. Multi-factor authentication, managed backup, and systems that are actually current get you most of the way there, and we will tell you when something more is genuinely warranted rather than selling it by default.
We deal with your practice management vendor for you, so a problem in the middle of a filing week is our phone call to sit through rather than yours.
The short version
Trust account fraud, filing deadlines that do not move, and an ethical duty that does not scale down with the size of the firm.
Common questions
We are four attorneys. Are we too small for you?
No, and firms this size are a good part of what we do. Below about nine people a full agreement is often more than a practice needs, and we will tell you that rather than sell you one, but a small firm with a trust account and client files is exactly the kind of place where the basics matter most.
A client sent new wiring instructions by email. What now?
Call them on the number you already had, not the one in the message, and confirm it verbally before anything moves. That single habit stops most of these. We will help you make it a written step in your closing process rather than something people remember when they are not busy.
Can you support our practice management software?
Yes, hosted or running on your own server, and we coordinate with the vendor when something breaks. Most firms run something built specifically for legal work, and dealing with that vendor is part of what you are handing over.
Do we have to move everything to the cloud?
No. Plenty of small firms have good reasons to keep a server, and we will support that properly rather than treating it as a problem. Where moving genuinely helps, we will explain why in terms of your practice rather than in terms of the technology.
Where we usually start
The services that matter most here
Managed IT Support
Your staff get help from people who know your systems, and your technology stops being the reason work stops.
Learn more about Managed IT SupportCybersecurity Services
Layered protection that is watched around the clock, so a bad day stays a bad hour.
Learn more about Cybersecurity ServicesBackup & Business Continuity
Backup that somebody has restored from on purpose, so the first real test is not the day you need it.
Learn more about Backup & Business ContinuityCloud & Microsoft 365
Your people reach their work from anywhere, on tenants that are configured, licensed, and backed up properly.
Learn more about Cloud & Microsoft 365