In your building

Firewall Management

A firewall installed five years ago and never revisited usually holds rules nobody can explain.

Rules accumulate. A port opened for a project years ago often stays open after the project ends, because nobody recorded why it was opened. We review what's there and remove what's no longer justified.

Firmware is kept current. Firewall vulnerabilities are actively exploited, and an unpatched edge device is one of the most common ways into a business network.

Configurations are backed up, so a failed device means a swap and a restore. Without a backup, it means rebuilding from memory under pressure.

Sometimes the problem is more basic. In The Firewall That Was Never Plugged In, a local government had answered yes to its insurer's firewall question for years, and the device had never been connected. Firewall management is part of our networking services, and it pairs with network design when the layout behind the firewall needs work too.

What We Include in Firewall Management

  • Rule review, with anything no longer justified removed.
  • Firmware kept current on a managed schedule.
  • Configuration backups, so a hardware failure means a swap.
  • Monitoring of the device itself, including its own health.
  • Secure remote access for the staff who need it, and only for them.

In their words

Questions About Firewall Management

Can you manage the firewall we already have?

Usually. It depends on the make, and on whether the manufacturer still supports it. If it's past end of support we'll tell you plainly, because an edge device that can't be patched shouldn't stay in place. Staff who connect from home or other sites go through the same device, which multi-site connectivity covers.

How often are rules reviewed?

On a regular cycle, and whenever something changes. A review that only happens after an incident comes too late to prevent it, so we do it routinely.

Part of Networking & Infrastructure

Business networks with current documentation and monitoring, built for the work you do on them.

See Networking

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  • More than 20 years of experience
  • Fast Track 50 Emerging Business Finalist, 2026
  • Fast Track 50 Emerging Business Nominee, 2025
  • Top 3 Computer Support, Lake County, 2025
  • CyberCert SMB1001 Bronze
  • MSPAlliance member
  • Lenovo Partner
  • Microsoft Partner
  • Dell Partner
  • IT services since 2006
  • Based in Northeast Ohio
  • Offices in Lake and Summit counties
  • Owner operated and independent
  • CMMC and HIPAA experience