Your data

Disaster Recovery Planning

When something serious happens, nobody reads a plan for the first time. People either follow a plan they already know or improvise.

We work out with you which systems your business can't operate without, and for how long. That list is usually shorter than people expect, and the order is rarely what they'd have guessed.

Then we write the plan: what gets recovered first, who does it, who gets told and what the business does in the meantime. It includes the practical details that matter on the day, such as where the passwords are when the system that stores them is the one that's down.

We walk through the plan with the people who would carry it out, because a plan nobody has rehearsed is only a document. Cyber insurers increasingly ask whether one exists.

Every plan depends on backups that restore, which is what backup monitoring and testing checks. The Backups Were the First Thing Encrypted shows what recovery looks like when the backups are lost too. Disaster recovery planning is part of our backup and business continuity services, and managed detection and response is the part that spots an attack early.

What We Include in Disaster Recovery Planning

  • The systems your business can't operate without, ranked with you.
  • Recovery order and recovery targets, agreed in writing.
  • Named responsibilities, so nobody waits for someone else to start.
  • Communication: who tells staff and clients, and who handles required notifications.
  • A walk-through with the people who would carry it out.

In their words

Questions About Disaster Recovery Planning

Is this the same as having backups?

No. A backup is the copy of the data. The plan is what people do with it while the business is down. Having the first without the second is how a recoverable outage still turns into a lost week.

Does a business our size need a formal plan?

It needs a plan, and that plan doesn't have to be a large document. For most businesses this size the useful version is a few pages someone can follow under pressure, and cyber insurers increasingly ask whether one exists.

Part of Backup & Business Continuity

Backups we test by restoring from them, so the first real test isn't the day you need them.

See Backup & Continuity

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  • More than 20 years of experience
  • Fast Track 50 Emerging Business Finalist, 2026
  • Fast Track 50 Emerging Business Nominee, 2025
  • Top 3 Computer Support, Lake County, 2025
  • CyberCert SMB1001 Bronze
  • MSPAlliance member
  • Lenovo Partner
  • Microsoft Partner
  • Dell Partner
  • IT services since 2006
  • Based in Northeast Ohio
  • Offices in Lake and Summit counties
  • Owner operated and independent
  • CMMC and HIPAA experience