Protection

Security Awareness Training

Your staff are part of your security, and most have never been given anything useful to work with.

Training is short and regular. A few minutes at a time, on the messages people encounter, works better than an hour-long video once a year.

Simulated phishing shows where the gaps are. Its purpose is to find what needs explaining, so anyone who clicks gets a short explanation of what to look for, and nothing goes to their manager.

We report on how the organization improves over time, and that trend is what an insurer or customer wants to see. Cyber insurance applications now ask about training and phishing tests directly, as we cover in what your cyber insurance application is really asking.

Training works alongside email security, which filters bad messages before they reach anyone, as part of our cybersecurity services. For background, read why phishing keeps getting past your filter.

What We Include in Security Awareness Training

  • Short training modules on a regular cycle.
  • Simulated phishing built around the messages your staff receive.
  • Immediate, non-punitive coaching for anyone who clicks.
  • Reporting on how the organization improves over time.
  • Guidance for the finance and executive roles that attackers target specifically.

In their words

Questions About Security Awareness Training

Will our staff resent this?

Not if it's run well. We keep it short and relevant, and we never use it to embarrass anyone. Training goes wrong when it's long and generic or used as a disciplinary tool, and we don't run it that way.

Does this satisfy our insurer?

Many cyber policies now ask whether you run awareness training and can show evidence of it. This produces that evidence. Whether it satisfies your particular policy is a question for your broker, and we'll give you what you need to answer them accurately.

Part of Cybersecurity Services

Layered protection monitored around the clock, with a team that acts on what it finds.

See Cybersecurity

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  • Fast Track 50 Emerging Business Finalist, 2026
  • Fast Track 50 Emerging Business Nominee, 2025
  • Top 3 Computer Support, Lake County, 2025
  • CyberCert SMB1001 Bronze
  • MSPAlliance member
  • Lenovo Partner
  • Microsoft Partner
  • Dell Partner
  • More than 20 years of experience
  • Managed services since 2010
  • Based in Northeast Ohio
  • Offices in Lake and Summit counties
  • Owner operated and independent
  • CMMC and HIPAA experience