Chesterland, Ohio
Managed IT Services in Chesterland, OH
Chesterland is a small-business town along Mayfield Road and Route 306, and one of our clients here is a nursery.
What we see in Chesterland
Small businesses with a few people each
Shops, contractors, and offices here usually have a few computers and nobody whose job is IT. We become that person, for a monthly amount you can plan around.
Busy seasons
Garden centers, landscapers, and contractors have months when everything happens at once. That is when a register or a phone line cannot go down, so we plan changes for the quiet months.
Card payments and point of sale
A register that cannot take cards costs sales. A backup internet connection and a properly secured network keep payments going and meet the card security rules.
Email and accounts the business owns
Small businesses often have email and domains registered to a former employee or a relative. We move them into accounts the business owns and protect them with multi-factor authentication.
Getting to you
Most of what we do never requires a visit. Monitoring, patching, the service desk, and the majority of problems are handled remotely, which gets you working again sooner than waiting for a vehicle would.
When something genuinely needs hands, an installation, a hardware failure, a site survey, it goes on the schedule with a person attached to it. Chesterland and Geauga County are inside the area we cover on site, from our Lake County office in Painesville.
In their words
The up-time of our network and servers is critical to our day-to-day operations. Tech Dynamix has been an intricate piece of our business by providing us with prompt and reliable services. Tech Dynamix can always be counted on to be there when we need them.
Common questions
Our register stops working when the internet does. Can you fix that?
Yes. A second internet connection, usually cellular, takes over automatically when the main one fails, so card payments keep working.
Who should own our email and website accounts?
The business, with more than one person able to get in. We check who controls them today and move anything held by a single person into accounts the business owns.
Is there a minimum size for your clients?
No. The agreement is priced by users and devices, so a small business pays for what it actually has.
What we do
Services for Chesterland businesses
Managed IT Support
Your staff get help from people who know your systems, and your technology stops being the reason work stops.
Learn more about Managed IT SupportCybersecurity Services
Layered protection that is watched around the clock, so a bad day stays a bad hour.
Learn more about Cybersecurity ServicesNetworking & Infrastructure
Networks that are documented, monitored, and sized for the work you actually do on them.
Learn more about Networking & InfrastructureVoIP & Business Connectivity
Phones and internet that work the same whether your people are at a desk, at a site, or at home.
Learn more about VoIP & Business Connectivity