Independence, Ohio
IT Support in Independence, OH
Independence is built around the office parks on Rockside Road, and one of the insurance businesses we support is here.
IT Needs We See in Independence
Insurance agencies and brokers
Agencies hold personal and financial information on every policyholder, and carriers and state regulators expect it to be protected. We put the controls in place and keep them working as part of our IT for insurance agencies.
Cyber insurance questionnaires
Renewals now come with detailed questions about multi-factor authentication and backups, and we make sure the answers you give are true. What your cyber insurance application is really asking walks through them.
Corporate and regional offices
Regional offices here often need their systems to match a head office, or to stand on their own, and we handle either. When the head office has its own IT team, co-managed IT lets us support the local office alongside them.
Office parks with shared services
Shared internet and shared wiring closets are common in the office parks here. Your network still needs its own firewall and its own standards, kept apart from the other tenants.
On-Site and Remote IT Support
Most support happens remotely. Monitoring, patching, backups and most service desk requests are handled without a visit, which gets your staff working again sooner.
When a job needs someone in the building, such as an installation, a hardware failure, a cabling job or a wireless survey, we schedule a visit with a named technician. Independence is part of the area we cover on site in Cuyahoga County, from our Summit County office in Hudson.
If you'd like to talk through how your IT runs today, book a free 15-minute call and we'll tell you plainly whether we're a good fit.
In their words
Related Case Study
Frequently Asked Questions
What does Ohio require of insurance agencies for data security?
Ohio insurance data security law requires licensees to keep a written information security program, with exemptions for smaller agencies. We help you work out what applies to you and put it in place.
Can you help us answer a cyber insurance application?
Yes. Before you sign, we compare each answer with how your systems are actually set up and fix whatever doesn't match.
Do you support agency management systems?
We look after the computers and Microsoft 365 accounts they run on, and we work with the software vendor when a problem is on their side.
What we do
Services for Independence Businesses
Managed IT Services
Your staff get help from people who already know your systems, and technology stops being the reason work stops.
Learn more about Managed IT ServicesCybersecurity Services
Layered protection monitored around the clock, with a team that acts on what it finds.
Learn more about Cybersecurity ServicesCloud & Microsoft 365
Microsoft 365 and cloud systems your staff can reach from anywhere, with the tenant configured correctly and backed up.
Learn more about Cloud & Microsoft 365CMMC & HIPAA Compliance
CMMC and HIPAA readiness with evidence you can hand an auditor, and a plain assessment of where you stand before anyone asks.
Learn more about CMMC & HIPAA Compliance