Independence, Ohio
Managed IT Services in Independence, OH
Independence is an office town, built around the office parks along Rockside Road, and one of the insurance businesses we support is here.
What we see in Independence
Insurance agencies and brokers
Agencies hold personal and financial information on every policyholder, and carriers and state regulators expect it to be protected. We put the controls in place and keep them working.
Cyber insurance questionnaires
Renewals now come with detailed questions about multi-factor authentication, backups, and security monitoring. We make sure the answers you give are true.
Corporate and professional offices
Regional offices and professional firms here often need their systems to match a head office, or to stand on their own. We handle either.
Office parks with shared services
Buildings with shared internet and wiring closets need your network kept separate from the other tenants and set up to your own standard.
Getting to you
Most of what we do never requires a visit. Monitoring, patching, the service desk, and the majority of problems are handled remotely, which gets you working again sooner than waiting for a vehicle would.
When something genuinely needs hands, an installation, a hardware failure, a site survey, it goes on the schedule with a person attached to it. Independence and Cuyahoga County are inside the area we cover on site, from our Summit County office in Hudson.
In their words
The up-time of our network and servers is critical to our day-to-day operations. Tech Dynamix has been an intricate piece of our business by providing us with prompt and reliable services. Tech Dynamix can always be counted on to be there when we need them.
Common questions
What does Ohio require of insurance agencies for data security?
Ohio insurance data security law requires licensees to keep a written information security program, with exemptions for smaller agencies. We help you work out what applies to you and put it in place.
Can you help us answer a cyber insurance application?
Yes. We check each answer against how your systems are actually set up, and fix what needs fixing before you sign.
Do you support agency management systems?
We look after the computers, network, and Microsoft 365 accounts they run on, and we work with the software vendor when a problem is on their side.
What we do
Services for Independence businesses
Managed IT Support
Your staff get help from people who know your systems, and your technology stops being the reason work stops.
Learn more about Managed IT SupportCybersecurity Services
Layered protection that is watched around the clock, so a bad day stays a bad hour.
Learn more about Cybersecurity ServicesCloud & Microsoft 365
Your people reach their work from anywhere, on tenants that are configured, licensed, and backed up properly.
Learn more about Cloud & Microsoft 365CMMC & HIPAA Compliance
Evidence you can hand an auditor, and a plain reading of where you stand before you have to.
Learn more about CMMC & HIPAA Compliance