Mayfield Heights, Ohio
IT Support in Mayfield Heights, OH
Mayfield Heights is built around the retail and office corridor on Mayfield Road, with medical offices and professional firms throughout.
IT Needs We See in Mayfield Heights
Medical and dental practices
Medical and dental offices fill the buildings along the corridor, and each one carries HIPAA duties. Our healthcare IT work helps a small practice meet them without hiring a compliance officer.
Professional offices
Accountants, attorneys, insurance agents and consultants here need systems that work every day and client information that stays protected.
Too many vendors
Small offices often end up with separate companies for phones, internet, computers and software, and nobody in charge of the whole. We take over all of it and give you one number to call. Here's what six IT vendors actually cost a business.
Shared medical office buildings
In a shared medical building, the wiring closet often serves every suite. Patient data needs to stay on your own segment, behind a managed firewall of your own.
On-Site and Remote IT Support
Most support happens remotely. Monitoring, patching, backups and most service desk requests are handled without a visit, which gets your staff working again sooner.
When a job needs someone in the building, such as an installation, a hardware failure, a cabling job or a wireless survey, we schedule a visit with a named technician. Mayfield Heights is part of the area we cover on site in Cuyahoga County, from our Lake County office in Painesville.
If you'd like to talk through how your IT runs today, book a free 15-minute call and we'll tell you plainly whether we're a good fit.
In their words
Related Case Study
Frequently Asked Questions
What does HIPAA require of a small practice?
A security risk assessment, safeguards for patient information such as access controls, encryption and backups, and written policies your staff follow. We help with each, and we sign a business associate agreement.
Can you take over our phones and internet too?
Yes. We manage the carriers and the phone equipment along with your computers, so one company is responsible when something stops working.
Can you work around patient hours?
Yes. Changes and maintenance are scheduled for evenings or other times the office is closed.
What we do
Services for Mayfield Heights Businesses
Managed IT Services
Your staff get help from people who already know your systems, and technology stops being the reason work stops.
Learn more about Managed IT ServicesCybersecurity Services
Layered protection monitored around the clock, with a team that acts on what it finds.
Learn more about Cybersecurity ServicesVoIP & Business Connectivity
Business phones and internet from one provider, working the same way whether your staff are in the office or at home.
Learn more about VoIP & Business ConnectivityCMMC & HIPAA Compliance
CMMC and HIPAA readiness with evidence you can hand an auditor, and a plain assessment of where you stand before anyone asks.
Learn more about CMMC & HIPAA Compliance