Mayfield Heights, Ohio
Managed IT Services in Mayfield Heights, OH
Mayfield Heights is a center for medical and professional offices on the east side, anchored by a major hospital and the offices along Mayfield Road.
What we see in Mayfield Heights
Medical and dental practices
Practices here carry HIPAA requirements for patient records, backups, and access. We help small practices meet them without hiring a compliance officer.
Professional offices
Accountants, attorneys, insurance agents, and consultants who need their systems to work every day and their client information protected.
Too many vendors
Small offices often end up with separate companies for phones, internet, computers, and software, and nobody in charge of the whole. We take over all of it and give you one number to call.
Offices in shared buildings
Medical office buildings share wiring closets and sometimes internet. We make sure your network is kept separate from the other tenants.
Getting to you
Most of what we do never requires a visit. Monitoring, patching, the service desk, and the majority of problems are handled remotely, which gets you working again sooner than waiting for a vehicle would.
When something genuinely needs hands, an installation, a hardware failure, a site survey, it goes on the schedule with a person attached to it. Mayfield Heights and Cuyahoga County are inside the area we cover on site, from our Lake County office in Painesville.
In their words
The up-time of our network and servers is critical to our day-to-day operations. Tech Dynamix has been an intricate piece of our business by providing us with prompt and reliable services. Tech Dynamix can always be counted on to be there when we need them.
Common questions
What does HIPAA require of a small practice?
A risk assessment, safeguards for patient information such as access controls, encryption, and backups, and written policies your staff follow. We help with each, and we sign a business associate agreement.
Can you take over our phones and internet too?
Yes. We manage the carriers and the equipment along with your computers, so one company is responsible when something stops working.
Can you work around patient hours?
Yes. Changes and maintenance are scheduled for evenings or other times the office is closed.
What we do
Services for Mayfield Heights businesses
Managed IT Support
Your staff get help from people who know your systems, and your technology stops being the reason work stops.
Learn more about Managed IT SupportCybersecurity Services
Layered protection that is watched around the clock, so a bad day stays a bad hour.
Learn more about Cybersecurity ServicesVoIP & Business Connectivity
Phones and internet that work the same whether your people are at a desk, at a site, or at home.
Learn more about VoIP & Business ConnectivityCMMC & HIPAA Compliance
Evidence you can hand an auditor, and a plain reading of where you stand before you have to.
Learn more about CMMC & HIPAA Compliance