Akron, Ohio
IT Support in Akron, OH
Akron companies tend to know what they need before they call. They want someone who will do it properly and tell them plainly how it's going.
IT Needs We See in Akron
Office IT and the production floor
Akron's polymer and materials base means a lot of local IT work happens where office systems meet equipment on a production floor. Those are two different disciplines, and most problems live at the boundary between them. Our manufacturing IT work is built around that.
Security requirements from customers
Akron manufacturers often supply defense and automotive programs, so security requirements arrive from a prime contractor and the deadline belongs to someone else. CMMC readiness starts with working out what that customer is actually asking for.
Wireless in former plant buildings
Much of the local commercial space started life as manufacturing. Steel and high bays make wireless a design problem, so plant and warehouse wireless starts with a survey of the building.
Long relationships
Akron businesses tend to keep suppliers for a long time and expect the same in return. That suits us, and it's why we keep our client roster deliberately limited.
On-Site and Remote IT Support
Most support happens remotely. Monitoring, patching, backups and most service desk requests are handled without a visit, which gets your staff working again sooner.
When a job needs someone in the building, such as an installation, a hardware failure, a cabling job or a wireless survey, we schedule a visit with a named technician. Akron is part of the area we cover on site in Summit County, from our Summit County office in Hudson.
If you'd like to talk through how your IT runs today, book a free 15-minute call and we'll tell you plainly whether we're a good fit.
In their words
Related Case Study
Frequently Asked Questions
Do you understand plant floor equipment?
Yes. Controllers often run frozen software that can't be patched on a normal schedule, and they can't go offline mid-shift. We design the network around those limits and work with the equipment vendor when a problem crosses over.
Our customer is asking about CMMC. Where do we start?
Start with scope. What controlled information you handle, and where it lives, drives the cost of everything after it, and getting scope wrong is the most expensive mistake you can make. That first conversation is usually shorter than people expect, and CMMC in plain English covers the basics.
Can you schedule work around production?
Yes. Maintenance happens when the line is down. We tell you in advance which window we need and what the fallback is if a step doesn't go as planned.
What we do
Services for Akron Businesses
Managed IT Services
Your staff get help from people who already know your systems, and technology stops being the reason work stops.
Learn more about Managed IT ServicesNetworking & Infrastructure
Business networks with current documentation and monitoring, built for the work you do on them.
Learn more about Networking & InfrastructureCMMC & HIPAA Compliance
CMMC and HIPAA readiness with evidence you can hand an auditor, and a plain assessment of where you stand before anyone asks.
Learn more about CMMC & HIPAA ComplianceWireless Network Deployments
Wi-Fi designed for your building and your equipment, then confirmed with a site survey after installation.
Learn more about Wireless Network DeploymentsReady to discuss IT for your Akron business today?
Option 1
Send a message
Option 2
Book a call
Book a call
If you'd rather not use the calendar, call 440.210.1362 and we'll set up a time with you.
Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern