Kent, Ohio
IT Support in Kent, OH
Kent is a university town with a busy downtown, and its businesses range from small shops and nonprofits to companies that work with the university.
IT Needs We See in Kent
Downtown shops and restaurants
Downtown restaurants and shops depend on card terminals and online ordering, and both stop when the network does.
Nonprofits and community organizations
Groups that run on grants and donations need stable technology priced for their budget, including the discounted software they qualify for. That's the starting point for our nonprofit IT work.
Companies connected to the university
Firms that work with the university often handle research data with specific security requirements. Our compliance work helps you understand them and meet them.
Shared and leased office space
Small companies in shared buildings need their own network, kept apart from the neighbors, even when the internet comes with the lease.
On-Site and Remote IT Support
Most support happens remotely. Monitoring, patching, backups and most service desk requests are handled without a visit, which gets your staff working again sooner.
When a job needs someone in the building, such as an installation, a hardware failure, a cabling job or a wireless survey, we schedule a visit with a named technician. Kent is part of the area we cover on site in Portage County, from our Summit County office in Hudson.
If you'd like to talk through how your IT runs today, book a free 15-minute call and we'll tell you plainly whether we're a good fit.
In their words
Related Case Study
Frequently Asked Questions
Do you work with startups?
Yes. We help new companies set up Microsoft 365 and their devices properly from the start, so there's nothing to untangle as the company grows.
Our research data has security requirements. Can you help?
Yes. We review what your contract or grant requires, whether that's CMMC or a sponsor's own rules based on a NIST standard, and set up the controls to meet it.
Do you work with nonprofits?
Yes. We check which donated and discounted software your organization qualifies for, then keep the rest of your technology running within the budget you have.
What we do
Services for Kent Businesses
Managed IT Services
Your staff get help from people who already know your systems, and technology stops being the reason work stops.
Learn more about Managed IT ServicesCybersecurity Services
Layered protection monitored around the clock, with a team that acts on what it finds.
Learn more about Cybersecurity ServicesCloud & Microsoft 365
Microsoft 365 and cloud systems your staff can reach from anywhere, with the tenant configured correctly and backed up.
Learn more about Cloud & Microsoft 365Wireless Network Deployments
Wi-Fi designed for your building and your equipment, then confirmed with a site survey after installation.
Learn more about Wireless Network Deployments